Tagzo Support

We're happy to help. Write to info@workaholicdevelopers.com and include your tag code (for example K7M2-Q9XP) if your question is about a specific tag.

Common questions

A finder scanned my tag but I got no notification. Check that notifications are allowed for Tagzo in your phone's settings, that the tag isn't muted (tag → Mute), and that "Scan alerts" and "Message alerts" are on in Tagzo's settings. The tag's scan history and inbox always show everything, even when a notification was missed.

I got a new phone. Install Tagzo, choose "Restore with backup code" and enter the 16-character code from Settings → Backup code on your old phone.

Someone is sending me spam through a tag. Open the conversation and tap Block or Report. Blocked finders can't send anything more to that tag.

My printed QR doesn't scan. Print at 100% scale (no "fit to page"), on matte paper if possible, and keep stickers at least 20 mm wide. Every tag also has a short code that finders can type at tagzo.wdlab.app.

I found something with a Tagzo tag. Scan the QR with your phone's camera, or type the code printed under it at https://tagzo.wdlab.app. You can message the owner, share your location once, or use the quick buttons. Your number stays private.

How do I delete my data? Delete a tag from its screen, or your whole account from Settings → Delete account. See the Privacy Policy for details.

Tagzo is made by Workaholic Developers · https://workaholicdevelopers.com/?utm_source=tagzo